Returns & Exchanges
At Morilee New York, we want you to be completely satisfied with your purchase. If your gown or accessory is not the perfect fit, we offer a 14-day return window for items in original, unworn condition with all tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack your items in the original designer packaging to ensure they are protected during transit and include the printed return slip.
- 3.Ship Your Order
Affix the prepaid shipping label to your package and drop it off at any authorized courier location within 3 days of your request.
- 4.Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 7 to 10 business days.